Circulation Policies & Fine Schedule

All borrowers, including children, have equal access to all library materials. Guidance on selection of materials by children is the responsibility of the parent or guardian.

3 Weeks – 2 renewals, if no reserves

Older general interest books, audio books, young adult materials, children’s materials.

2 Weeks – NO renewal

All NEW general interest books, music and magazines.

1 Weeks – NO renewal

Fast Fiction and DVDs

Adult Materials: 10¢ per day
Fast Fiction: 25¢ per day
Children’s Materials: 5¢ per day
DVDs: $1 per day

Within RCLS: Items are subject to the lending policies and fine structure of the loaning library.
Outside RCLS: Items may be borrowed up to 4 weeks unless otherwise stipulated by loaning library.

Computer Use & Internet/Wireless Usage Policy

To fulfill its mission of providing public access to information of all types in a wide range of formats, Cornwall Public Library provides access to computers and the Internet.

1. Patrons wishing to use CPL computer equipment must have a valid library card in their own name with fines under $10. Those who are not eligible for a library card must show valid picture ID and may be issued an Internet Only card.

2. Patrons may call the Information Desk to reserve computer time in advance.

3. Patrons who fail to log in to a computer promptly at their scheduled or reserved time risk forfeit of their allotted time.

4. No more than two (2) patrons can work at each computer station.

5. Computer equipment work stations are for computer work only.

6. Patrons are allowed to use Universal Serial Bus (USB) ports on the CPL computers. Such use is restricted to acessing, e-mailing and printing files; installing software or executable files is not allowed. Patrons may use their own USB drives or may purchase a USB drive from the library. Patrons are not allowed to save files to the Library’s computer hard drives.

7. Patrons are responsible for any damage to computers and for loss of materials.

8. Library staff may provide limited instruction and assistance to patrons using Library computers if staffing permits. Extensive instruction is not available on a walk-in basis.

9. Patrons should report any computer or software problems to the Information Desk. Misuse or abuse of the Library’s computers will result in immediate suspension of computer privileges.The Library is not responsible for documents lost due to a virus, damaged disks or flashdrives, power failure, or being saved improperly to a disk or flashdrive.

10. Extended computer time cannot be granted if others are waiting to use the computers.

The Internet is an unregulated medium offering a wealth of valuable information that is personally, professionally and culturally enriching to individuals of all ages. However, some information found on the Internet may be inaccurate, incomplete, dated, or offensive to some individuals. Library patrons use it at their own risk. The Library is not responsible for the content of the Internet, changes in content of the sources to which may link the Library’s home page, or for the content of sources accessed through secondary links. CPL does not censor access to materials or protect patrons from information that may be found offensive.

All patrons must agree to the Library’s Computer Use & Internet and Wireless Use Policy in order to use Library computers; parents or legal guardians must sign a Computer Use Agreement form to allow children under the age of 16 to use the Internet. Parents or guardians, not the Library or its staff, are responsible for the Internet information selected and accessed by their children. Parents are advised to supervise their children’s Internet information. We strongly urge parents to discuss appropriate and inappropriate use of the Internet with their children. Children under the age of 11 years old may be asked to use the computers in the children’s area instead of the computers in the adult computer area. People age 13 and older are prohibited from using the computers in the children’s area unless they are a parent, sibling, or caregiver of a small child who is using resources in the children’s area of the Library.

Abuse of the Internet on Library computers will result in immediate suspension of Internet access privileges. The following uses of the Internet on Library computers are considered inappropriate and are prohibited.

1. Transmission of defamatory material;

2. Unauthorized copying of copyrighted material;


4. Receipt or transmission of obscene material; which shall mean any material in written, pictorial or other form concerning sexual or excretory organs or actions that appeal predominantly to the prurient interest of adults, which is patently offensive to the prevailing standards in the adult community as a whole and without redeeming social value;

5. Receipt or transmission by or to a minor of material indecent to minors; which shall mean any material in written, pictorial, or other form concerning sexual or excretory organs or actions that appeal predominantly to the prurient interest of minors, which is patently offensive to the prevailing standards in the adult community as a whole and without redeeming social value to minors;

6. Destruction or alteration of another’s materials or files; vandalism of equipment; or, tampering with the Library’s computer hardware or software;

7. Patrons using the Library’s computers and/or accessing the Internet agree to comply with all local, State and Federal laws.

Failure to utilize the Library’s computers or Internet access appropriately may result in revocation of Library privileges. Unlawful usage may also result in criminal and/or civil proceedings.

 Approved by Cornwall Public Library Board of Trustees 8/17/2012

Confidentiality of Library Patron Records

In compliance with New York State Practice Law and Rule 4509, the records of library cardholders are confidential. Library records include, but are not limited to:

• Patron registration records,

• Circulation records,

• Attendance records for library-sponsored programs,

• Records of computer use or reference services,

• Any other data linking a particular patron to specific library services or materials.

Patrons have control over their library cards. Presentation of a valid library card will allow the patron whose name appears on the card (or the parent/legal guardian in the case of a minor child) access to information about the current circulation record of that patron. It is understood that a person presenting the library card of a friend or family member has permission to check out items on that card. Patrons who would like another individual to pick up their items on hold must request that a proxy pickup note be placed in the library record of the individual who has permission to pick up. No information from a library record may be given by library staff to a third party.

No information from library records will be released to any person, agency, or organization, except in response to a valid court order, subpoena, or search warrant, properly presented to the library director or the director’s representative. Nothing in this policy shall prevent library staff from using library records in the administration of their regular duties or to provide library service to the patron. When no longer needed for administrative purposes, records will be expunged.


Approved by CPL Board of Trustees 4/9/2013

Exhibits and Display Policy

Exhibits and Displays Policy
Cornwall Public Library Exhibit and Display Policy

The Cornwall Public Library provides exhibit and display areas consistent with its mission, programs, and services. The Library develops exhibits and displays on a regular basis to promote the use of its collection and to highlight its diversity; to bring attention to special or under-used aspects of the collection; to make it easy to find information on topics of current issue; to celebrate special occasions. Not-for-profit groups and individuals may use the Library’s exhibit and display areas for educational, artistic, or cultural materials in accordance with the following provisions. This policy shall be attached to and made part of any request to display. Failure to comply with any part of this policy may result in denial of future exhibit and display privileges.

The Library’s own use of any exhibit and display areas takes precedence in scheduling. The Library will endeavor to provide two (2) weeks’ advance notice to exhibitors in the event a Library use will preempt a scheduled user.

All exhibits and displays must be pre-approved by the Library Director or his/her appointed designees. Requests must be submitted on an Exhibit and Display Application and will be considered in the order in which they are received. Displays must be of high quality and will be evaluated based upon the educational, informative, cultural, innovative, relevant, artistic or historical value, as relates to the mission of the Cornwall Public Library.

Upon acceptance of the application, exhibitors will receive a set of exhibit procedures covering the time before, during, and after the exhibit. The Library will preview a representative sample of the work to be shown prior to granting permission to exhibit or display.

Factors considered in the approval process include:
• consistency with Library’s mission
• relevance to and consistency with community needs, interests and standards
• quality of presentation
• space requirements
• timeliness

The Library reserves the right to reject any part of an exhibit or display. The Library reserves the right to limit the size, number, and placement of items; the schedule of any display; and the frequency with which an individual or group may have an exhibit or display. Exhibitors are responsible for the installation and removal of their displays with the supervision and approval of the Library. Exhibits or displays that are not removed on or prior to the date established by the Library will be removed by the Library. Any damage to the Library attributable to the installation or removal of an exhibit or display shall be the responsibility of the exhibitor, as is any expense incurred by the Library. Exhibits cannot in any way disrupt the normal routine of the Library. Artists displaying their work may provide their contact information for visitors, but may not post prices on items or sell or remove any work on display during the approved dates of the Library exhibit. The Library will not be responsible for the sale of any art work.

The Library reserves the right to cancel any exhibit or display if a Library event/program needs the area. The Library will endeavor to provide two (2) weeks notice and to reschedule exhibit dates. Exhibitors must provide two (2) weeks written notice of any cancellation.

The Library assumes no responsibility for the possible damage, destruction, or theft of any item displayed or exhibited. All items placed in the Library are there at the owner’s risk and the owner agrees to indemnify and hold the Library harmless from any and all claims, damages, costs, and expense which may arise from owner’s use of the Library facilities.

Exhibitors must sign a release form before any items can be displayed or exhibited. (See Exhibit and Display Release form.) It is recommended that exhibitors verify their insurance coverage

with their carriers prior to the installation..

Non-library exhibits and displays do not reflect endorsement or advocacy for any point of view by the Library. The views expressed implicitly or explicitly in any exhibits and displays are those of the individuals or groups using the space.

Revised 8/22/19
Approved by Board of Trustees 11/14/2019


2016 Exhibits and Displays Application

2016 Exhibits and Displays Release Form

Gift and Donation Policy


The Cornwall Public Library encourages the interest and involvement of citizens and organizations through bequests, trusts, and donations of monetary or other tangible assets for Library purposes. It is understood that special gifts and bequests should not take the place of public support but should enable the Library to provide and enhance services in ways not financially possible within the current operating budget.

In general, the Cornwall Public Library welcomes gifts of money, books and other materials, equipment, works of art, documents, photographs, or property of any kind which promotes the mission of the Library. The Library reserves the right to refuse any gift that the Library Board of Trustees, in its sole discretion, deems to be not in the best interests of the Library to accept.  If a gift is accepted by the Library, the gift shall be final; no restrictions on the Library’s ownership, possession, use, or disposition of the gift shall be effective other than restrictions approved by the express vote of the Library Board of Trustees and memorialized in writing.


Monetary gifts: The Library welcomes gifts of cash or stock. If the gift is used to purchase library materials, Library staff will try to accommodate the donor’s subject or title preferences. A label with the donor’s name will be affixed to the item purchased when appropriate. Because the Friends of the Cornwall Public Library has been granted a 501(C)3 status by the Internal Revenue Service and gifts to this organization are income tax-deductible to the extent allowed by law, monetary gifts should be made payable to the Friends of the Cornwall Library. 

Materials: Gifts of miscellaneous books or other materials in good condition may be accepted. Donated materials are evaluated using the same criteria that are applied to purchased materials.  Donated materials which do not meet these criteria will be disposed of at the discretion of the Library. These items may be given to the Friends of the Cornwall Public Library for sale, given to other libraries, or discarded. The Library may need to limit the quantity of books /material donations that can be given at any one time. The Library has the right to refuse any donated materials.  Materials for donation must be brought into the Library during open hours; any materials left outside the library will be discarded.

Collections: Gift collections will be accepted only by the Director in consultation with the Board of Trustees and with the understanding that the collection may not be kept intact.

Memorial gifts: The Library welcomes monetary gifts for purchase of materials for the collections given in recognition or memory of individuals or organizations. Memorial gifts should be made payable to the Friends of the Cornwall Library. Whenever possible, the Library staff will purchase items which accommodate the donor’s subject or title preferences. The name(s) of the donor(s) and those recognized by the gift will be listed on a bookplate affixed to the material, if so desired. The donor must bear the full cost of any donated item. For items other than materials it shall be the final decision of the Library Board of Trustees as to whether or not a plaque shall be affixed to or near an item.  The Library will be in charge of selecting, designing and installing any memorial gift plaques, labels or bookplates.  The wording will be composed in consultation with the donor.

Real estate or other personal property: The Library will accept gifts of real property that either support or could be sold to support the mission of the Library. Such offers will be handled by the Director, who in consultation with the Board of Library Trustees will determine the suitability of the gift and the terms of acceptance compatible with the Library’s mission and policies, the donor’s intent, and applicable laws.

Art and decorative objects: In general, gifts of art objects shall be of local interest to the community, of a professional quality, well-executed, and in good condition. As with all other gifts, art objects will be accepted only with the donor’s full agreement that the Library has the right to handle or dispose of the gift in the best interests of the institution. Because of the Library’s limited display and storage areas and focus on its primary mission as a library and not a museum, potential donors of art and decorative objects are requested to discuss any possible gifts with the Director. No gifts that require extensive, regular special care or conservation will be accepted without board approval.

Valuation: With the exception of routine book and materials donations, the Library, Friends, or Foundation will provide a timely, written acknowledgement of the receipt of gifts to the donor and, if desired, to a recognized individual or organization.  The Library will not appraise items for tax purposes.  Income tax regulations leave the determination of the gift’s monetary value to the donor. Donors wishing to have an appraisal of their gifts for income tax purposes should have that done prior to donation.

Future disposition of gifts: Libraries used extensively by their patrons sustain losses through theft, mutilation, and ordinary wear. Resources with obsolete and/or misleading information may be discarded with time. The Library, therefore, cannot guarantee that any gift will be part of the collection or furnishings permanently. Excess articles may be offered to other libraries, given to the Friends or discarded.


The Board of Trustees reserves the right to refuse any gift or donation as it sees fit.

Gift and Donation Policy 7/2019 Approved by Board of Trustees 9/12/19



The Board of Trustees greatly appreciates this donation.

Donor Name:




Email Address:

The Cornwall Public Library gratefully accepts the following gift with the understanding that it is offered free of any restrictions. The Library may display, loan, retain, sell, or otherwise dispose of the gift in any manner deemed by the Library Board of Trustees to be in the best interests of the Library.

Description of Gift: 






Homebound Delivery Service Policy


Cornwall Public Library offers delivery service for any homebound person living in the Cornwall Central School District. This service includes delivery and pick-up of library materials for any person who, for reasons of health, cannot come to the library and does not have someone available to pick up their library materials. Persons seeking this service may select their own material, or a reference librarian can choose titles for them based on their reading and/or viewing interests.

Homebound delivery services are determined by need and limited to homebound patrons who have either physical or mental limitations that do not allow them access to a library. Deliveries will be made by a member of the library staff or a volunteer. Deliveries will be made to a private home, nursing/retirement home, or adult daycare center.

Materials available through this service include all materials that would be circulated through normal library practices. Loan period will be determined by materials selected for a particular delivery. All fines and fees associated with lost and/or damaged materials apply. Frequency of delivery will be on an individual basis to be mutually determined by the library and recipient of services.

All patrons using Library Outreach Services are required to sign this Homebound Delivery Agreement, accepting responsibility for proper care of all library materials checked out to them. Termination of services will result from failure to adhere to the Homebound Delivery Agreement.



I have read and understand the Homebound Delivery Agreement. My signature below denotes agreement to its stipulations.


Patron’s Name: ___________________________________________________

Street Address: ___________________________________________________

Town: ________________________ State: _____________ Zip Code: _______

Home Phone: _______________________Cell Phone: ____________________

E-mail address: ___________________________________________________



Date __________________

Cornwall Public Library 845-534-8282

Homebound Delivery Request for Library Materials12_12_19

Lending Agreement for iPads & Laptops

Lending Agreement for iPads & Laptops

**Please read the policy thoroughly**


RCLS library cardholders who meet the following criteria will be allowed to borrow an iPad or laptop for in-library use:


  1. RCLS library cardholders who are 18 years of age and older whose cards are active and not blocked.


  1. RCLS library cardholders who present a current driver’s license, state identity card, or passport and their current RCLS library card.  Both photo ID and library card must be presented prior to signing an agreementWhen borrowing a device: a patron must have an agreement on file and photo ID must be presented and will be held by library staff in a secure space during borrowing time.


  • RCLS member library cardholders who are 11 to 17 years of age and whose parent or guardian has signed the iPad agreement on behalf of their child may borrow an Early Literacy iPad.  Both the parent or guardian and the minor child must have an RCLS member library card that is active and not blocked.  The parent or guardian must show photo ID and the library card when signing the     The minor child must present his or her library own card each time the iPad is checked out and the library card will be held by library staff while the iPad is checked out.


Loans are filled on a first-come, first-served basis and loan procedures are as follows:


  • iPads & laptops are to be used in the library building and not left
  • iPads and laptops can be borrowed for a period of 60 minutes. iPad loans cannot be extended.
  • A limit of one iPad or laptop may be borrowed per patron per 60 minute period, unless the patron is borrowing the equipment for more than one of his or her minor children.
  • iPads are circulated with a silicone screen and protective case, which must remain on the iPad.
  • Patrons must follow the library’s Internet/Wifi Usage Policy while using the equipment (Please see our website for details).  Laptops have Envisionware installed and must be signed onto with borrower’s valid library card.
  • Borrowers cannot download anything onto the equipment.  App suggestions are welcomed by library staff.
  • If the equipment is stolen, lost or damaged, the borrower will be responsible for its full replacement cost, including the cost of the case and any peripherals.
  • The borrower must report any problems with the equipment to library staff upon return.
  • Equipment is not to be taken into the lobby or restrooms (please leave the equipment with the front desk while in the lobby or restroom).
  • iPads and laptops are not available for circulation a half hour before closing.  All equipment must be returned a half hour before closing.
  • Printing is available (from laptops only) at the current rate per page – ask a librarian for help.
  • Parents and guardians are advised that both iPads & laptops have full access to the Internet and are not filtered.  Parents who give permission to their minor children aged 11-17 to borrow iPads must also sign the library’s Internet Policy giving their child permission to access the Internet.  If a parent does not wish to give Internet access permission to his or her minor child aged 11-17, the parent must borrow the iPad on behalf of the child and remain with the child when it is in use.  A permission statement will not be placed in the child’s library record.



Loan Agreement—for children ages 11-17 only

I have read the rules for borrowing a Cornwall Public Library iPad and understand the rules stated above.  I accept full responsibility and liability for the iPad that I borrow.


Child’s Signature______________________________________Date________________


Print Child’s Name Clearly_______________________________________


Child’s Barcode_______________________________________


          For parents or guardians:

I have read the rules for borrowing a Cornwall Public Library iPad.  I understand the rules that my child will be required to follow.  I accept full responsibility and liability for the iPad that I borrow or that my child borrows each and every time one is borrowed.

I will reimburse the Cornwall Public Library for the cost of repairing or replacing this iPad and/or accessories if they are lost, stolen, or damaged while checked out to me or my child.


Parent / Guardian Signature _______________________________Date ________________


Print Parent’s Name Clearly  ___________________________________________________


Parent / Guardian Barcode  ____________________________________________________



Loan Agreement—for adults

I have read the rules for borrowing a Cornwall Public Library iPad or laptop and understand the rules stated above.  I accept full responsibility and liability for the iPad or laptop (and peripherals) that I borrow.


Borrower Signature: _________________________________Date________________


Print Name Clearly___________________________________________________________


Borrower’s Barcode__________________________________________________________


revised 11/2019

Approved by Board of Trustees 11/14/2019

Library Pets Policy

Pets are not allowed in the library.

While the library occasionally presents educational programs that feature animals, members of the public may only enter the library with an animal if it is a service animal that requires accommodation under the Americans with Disabilities Act (ADA).

Under the ADA, a service animal is a dog that has been individually trained to do work or perform tasks for an individual with a disability. The dog must be trained to take a specific action to assist the person with a disability, and the task(s) performed must be directly related to the disability.

Emotional support, therapy, comfort, or companion animals which have not been trained to perform a specific job or task do not qualify as service animals under the ADA.

If it is not obvious that a dog brought into the library is a service animal, as per 28 CFR § 35.136 – Service animals, a staff member may ask the following questions:

Is the dog a service animal required because of a disability?

What specific work or task has the dog been trained to perform?

A staff member attempting to ascertain whether a dog is a service animal will never ask about the nature of a person’s disability.

Service animals must be under the immediate control of their handlers at all times.

Service animals which are not housebroken, bark excessively, are uncontrolled, or are otherwise disruptive will be required to leave the premises.

Animals may never be left unattended on library grounds.

Service animals are not allowed on library furniture or fixtures, or in library baskets or carts, and must remain on the floor or be carried (as appropriate) by their handlers at all times.

Misrepresenting a dog as a service animal is a violation of the library’s Patron Code of Conduct, and may result in suspension of library privileges.

Observing the above helps make the library a safe, clean and friendly place for the entire community. Your cooperation is greatly appreciated.


Approved by the Board of Trustees, June 13, 2019

Public Relations and Communications Policy

Cornwall Public Library Public Relations & Communications

General Policy to communicate accurately and consistently with the public about the Cornwall Public Library’s missions, policies, procedures, programs and services to effectively serve the public.

Library Spokesperson The Library Director, or a staff member designated in writing by the Library Director, is the media spokesperson for the Library.  The Board President may speak on behalf of the board in response to questions from the media.

Patrons are encouraged to offer suggestions, requests or complaints regarding Library operations to staff members, who shall direct all such communications to the Library Director for appropriate follow up.

Newsgathering in the Library The Library is a public forum and accordingly members of the media may conduct news gathering activities in the library.  The Library expects that members of the media will conduct themselves in a professional manner, be respectful of the staff and other patrons and abide by the library’s policy for patron behavior while in the library.

Photography and videography in the Library The Cornwall Public Library permits photography and filming to the extent that is does not interfere with the operations, programs, services and activities of the library, and in accordance with the following guidelines:

  1. Casual amateur photography is permitted provided it does not capture any identifiable likeness of individuals without their permission.  Photographers are responsible for securing the necessary releases.
  2. No commercial or media photography, including filming may occur in Library facilities without prior written permission from the Library Director.  Permission may be revoked at any time if the photographer or videographer fails to comply with the terms of this policy or other rules and regulations of the Library.
  3. The Library reserves the right to use photos and videos from public programs and events held in Library facilities and spaces on the Library’s website and in publications for promotional purposes.

Social Media The Cornwall Public Library presence on social media sites and services is an extension of the organization’s information networks, and is governed by the organization’s policies.

Official use by Cornwall Public Library of social media services is permitted only by its duly authorized agents and shall be in accordance with all applicable federal, state, and local laws, regulations, and policies including those regarding copyright, fair use, records retention, Freedom of Information Law (FOIL), First Amendment, health Insurance Portability and Accountability Act (HIPPA), privacy laws and information security policies established by the Cornwall Public Library.

Cornwall Public Library reserves the right to withdraw certain posts and/or remove inappropriate comments that are not consistent with Library policies.

Cornwall Public Library employees posting library and/or public sector industry related content on personal social media account(s) are not doing so on the organization’s behalf and the views expressed are personal and do not reflect the views of the Cornwall Public Library.


Revised: 10/2019

Approved: 12/12/2019

Tutoring Policy

Tutoring Policy

Tutoring is an activity that relates to the Cornwall Public Library’s role as an educational support center. Quiet/private space for tutoring activities is subject to availability. Tutors are asked to sign-in at the Reference Desk upon arrival to the tutoring session. Each tutor must complete a Tutor Permission Form that will be kept on file at the Library.

The following guidelines must be observed:

1. Tutors must contact the Library to reserve use of the community room. There is no guarantee that this room will be available at the desired time due to its frequent use for programming and workshops.

2. Children under 18 years of age who are tutored in the Library are the responsibility of the tutor while on Library property and until they are released to a parent or guardian or to someone providing authorized transportation.

3. Those who tutor, and those who are being tutored, in the Cornwall Public Library are strongly encouraged to obtain a valid Library card to further enhance the tutoring experience. A library card will enable access to the supportive education materials, inter library loan service, and technology the library offers.

4. All tutoring sessions held in the public area of the library are to be conducted with care and consideration of the other library members seated around them. Please keep conversation at a quiet and respectful level.

Revised 11-08-16
Approved 11-08-16


Types of Public Libraries: A Comparison

For a comparison of the types of public libraries in New York State, click here.

Unsupervised / Unattended Children Policy

The Cornwall Public Library welcomes children to use its facilities for customary library activities. Responsibility for children under the age of eighteen using the library rests with the parent, guardian, or assigned chaperone, not with library personnel. Parents need to be aware that the public library as an institution does not have legal “provision of care” responsibilities.

For the protection and well being of children enjoying the library building and grounds, the following policy has been established:

Unless participating in a library program that does not require a parent in the room, children 5 years old and younger must be supervised in all parts of the library by an adult at all times.

Children under the age of 12 may not be left unattended in the library building – they must be accompanied by a parent or supervised by someone at least 15 years of age. Staff will notify parents/guardians of this policy when children are left unattended repeatedly and/or for long periods of time.

The library is not to be used as a latchkey/babysitting site at any time.

Children in the library need to know how to contact a parent/guardian.  They should also be aware of the library’s closing time. If an unaccompanied child is at the library at closing time, the police will be contacted if deemed necessary.

Library staff cannot provide food, money, or transportation to children, with the exception of snacks during library programs.

Library telephones are available only for emergencies.

Library staff cannot take responsibility for a child in the case of a medical emergency.

All children are expected to follow this policy in addition to the library’s “Library Manners” policy and all other library policies. Children may be asked to leave the library and/or the parent or guardian may be called if proper behavior is not maintained.

Amended 10/9/2012

Volunteer Policy

It is the policy of the Cornwall Public Library to encourage community-minded people to serve as volunteers. Volunteers bring their energies and talents to help the library provide quality service to the public. Volunteers enhance, rather than replace, adequate staffing. Volunteer services aid the library in making the best use of its fiscal resources and build a bridge between the library and the community we serve.
Volunteers are recognized by the public as representatives of the library and shall be guided by the same work, dress and behavior codes as employees. Volunteers are also bound by all of the rules contained in all library policies and guidelines, especially those that relate to patron privacy and confidentiality. Volunteers are considered “at will” volunteer employees of Cornwall Public Library and the library reserves the right to terminate a volunteer’s working association with the library at any time, for any reason.
Volunteers who apply to work in the library are required to complete both the volunteer interest form and Volunteer Emergency Contact Information sheet. Volunteers must have a library card and be in good standing with the Ramapo Catskill Library System.
Volunteer applicants will be interviewed to determine their appropriateness and level of experience. Volunteer talents, experience, availability, and interests will be considered in job assignments. Volunteers must demonstrate communication skills and an ability to work with people of all ages. Numeracy and literacy skills as well as computer competency are an advantage. Volunteers are coordinated by the Library Director or designee. The Library Director is responsible to ensure that all required training is provided and is authorized to amend procedures to support this policy.
Volunteers are asked to record their hours of service in the “Volunteer Log Book” located at the Circulation Desk.
Volunteers must sign in/out of the building at each session. Volunteers must sign in at the library prior to off-site assignments.
Volunteers as part of a court-ordered community service (at the discretion of the Library Director) requirement must include the number of community service hours needed, the deadline for completion and the offense committed. The library will only allow non-violent offenders to do court-ordered volunteering.

Applications for the Summer Teen Volunteer Program are only available in the Spring and have a deadline submission. The same requirements and expectations for adult volunteers (as described above) also applies to teen volunteers.
Sexual Harassment Policy
Cornwall Public Library is committed to maintain a workplace free from sexual harassment. The policy applies to all employees, applicants for employment, whether paid or unpaid, interns, contractors and persons conducting business with the Cornwall Public Library. The policy is available for any interested Volunteer. Volunteers who work more than 10 hours per week are required to take the training.

Credit/Debit Card Policy

For the convenience of Library patrons, the Cornwall Public Library will accept( via Square) Mastercard, Visa, Discover and American Express credit cards payments or Mastercard, Visa or Discover debit cards run as credit card transactions, by adults age 18 and older, in amounts of $5.00 or more. The Library cannot accept debit card transactions.   The Cornwall Public Library reserves the right to discontinue acceptance of credit card payments, and to amend the policy at any time.

The Library will accept credit card payments for the following library charges:

Lost or destroyed materials replacement (Cornwall Items ONLY)
Fee for replacement of library card

Computer print fees
Fax fees
Program registration fees

Patrons may use a credit/debit card in person in the Library.  No credit/debit card transactions will be accepted via phone, fax, email or any other forms of electronic communication. Library staff members have the right to refuse a credit/debit card.  The patron will be emailed a receipt for the transaction and the Library will keep a receipt copy.

The Library reserves the right to refuse service or cancel transactions at any time. Completion of a payment transaction is contingent upon both the authorization of payment by the applicable credit card company or financial institution and acceptance of payment by the Library. The credit card user remains solely responsible for payments due.

The Library will not process transactions resulting in cash advances or cash back.

The Cornwall Public Library does not normally issue refunds, however, if a fine or fee has been paid using a credit card and a refund is necessary, the refund must be credited back to the account that was originally charged. Refunds in excess of the original amount paid or cash refunds are prohibited.

The Library respects the privacy of the patron. At no time does the Library store credit card information. This information is only made accessible to authorized credit card vendors and financial institutions to complete the patron’s transaction.

Approved by the Board of Trustees, June 13, 2019